Shipping policy

At Lox, we aim to deliver your orders as quickly and safely as possible.

• Processing time: Orders are processed within 24 to 48 hours after confirmation.
• Delivery time: Shipping usually takes between 48 hours and 4 business days depending on your location.
• Delivery areas: We currently ship across Morocco.
• Order tracking: Customers may receive delivery updates by phone or WhatsApp.
• Delays: In rare cases, delivery may take longer due to weather conditions, public holidays, or carrier delays.

For any questions regarding your shipment, please contact our support team.